Mon-Fri - 8:00am-5pm Saturday - Sunday - Closed
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At Stevenson Tire Service, Inc., we take pride in offering the best customer experience to Fremont, CA, Newark, CA and Union City, CA. We strive to provide our customers with the best experience possible each visit.
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5100 Mowry Ave Fremont, CA 94538 Phone: (510) 796-9900
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Selected Category: Tire Services
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Exceptional customer service in a time when many businesses have no or very poor customer service. I brought my car in as the tire pressure light had come on. It was very busy, and I was told there would be a 45-minute wait. Seeing my dismay, Doug immediately checked my tires and found the one that had a leak. The tire was removed and he showed me there was a nail in it. B/c of the nail's location, the tire couldn't be repaired. He didn't have my tire in stock but said he could have one to the store in 2 1/2 hours. Since it didn't work with my schedule, I could come back by 5:00 or the next day. I had had poor service at another tire store in the past, where the promised order was not made. I called Stevenson's to be sure that my tire was indeed ordered, and it was already there that afternoon! The following morning when I arrived Doug was already expecting me and the defective tire was replaced immediately!
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